FAQs
Some helpful bits of information and tips regarding our most frequently asked questions. However if your problem still persists, do not hesitate to contact us. “Check the thermostat. ”
“Another frustrating situation is when your washing machine door won’t open as you can see your clothes trapped inside. Sometimes people will force the door open, and then the door has to be replaced, causing more expense. There are several reasons why the door won’t open: First, the water pump failed to drain the water out causing the door to lock. The reason for this is that your washing machine has a pneumonic door safety lock which is connected to a pressure chamber that forces air to go up locking the door. Second, there might be a clog or blockage in the pressure chamber bottle trapping the air and so jamming the door. Third, the door interlock is jammed, the door handle or catch is broken. Lastly, a pecker which is a part that works with the machine belt has broken or fallen off.”
“The most likely reason for this is a problem with the drive belt. It could be loose and has come off or is broken. Another reason is a faulty motor. The load of clothes inside may also be lopsided so this automatically activates the off-balance shut-off switch. To correct this just reposition the clothes inside the machine to reset the off-balance switch. The lid switch may be broken. You’ll know this if it does not click when you press or release it.”
“This is usually this is caused by a problem in the motor, the suppressor, or a faulty wire. Don’t attempt to fix this issue yourself unless you are a qualified experienced electrician. Another reason for this can be water dripping on electric parts.”
“This issue is mainly seen in Indesit or Hoover washing machines. If there’s no clicking sound during the main wash and clicking just started after the wash, then the problem may lie in the water not draining out of the machine. This may be caused by the pump filter. If the machine starts clicking after 10 – 30 minutes then the problem might be the heating element.”
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