FAQs
Some helpful bits of information and tips regarding our most frequently asked questions. However if your problem still persists, do not hesitate to contact us. “Sometimes a washing machine will start off normally then stop midway and start to drain water. When this happens take note of the following. If it stops after ten minutes the heater might be faulty and it failed to heat the water so that the programme stopped. When the machine stops after twenty to thirty minutes, water might be overheating caused by a faulty thermostat.”
“This one is more complex, as there are a lot of possible causes for this. The timer might be faulty. Other possible reasons would include the heating element isn’t working correctly. Nowadays a lot of washing machines are controlled by software in the machine so that when an error occurs, the programme me will stop and will display an error code.”
“The most common cause for a leaking washing machine is the door seal. Door seals can work themselves loose due to wear and tear. Usually it’s necessary to replace the door seal. Sometimes the machine will leak if the hose has wear and tear on it. Also, check to make sure there’s not a loose connection from the water inlet.”
“The problem might be in the pressure system that controls the machine’s water level. This is usually caused by a pressure chamber blockage or a broken pressure switch. There might also be holes in the chamber tubing that links to the pressure chamber and switch that causes the machine to overfill.”
“The most common cause is a hose blockage or the hose is kinked or coiled. There might be a piece of debris inside the hose that is preventing water from draining. ”
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